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The Importance of Maintenance and Service Agreements


When you own a Xerox copier or multifunction printer, there are many reasons to enter into a maintenance agreement with a service provider.

Your MFP is the lifeblood of your office —handling everything from faxing and copying to scanning and printing. If your devices go down, it can set you back hours or even days. Also, don’t forget about security threats to your devices.

With all of that in mind, it is imperative to have a maintenance and service agreement that ensures your systems are up and running and protects you from worry.

Here are the top six reasons why a maintenance agreement is so important:

  • Fixed operating costs means you know how much you pay every month. With an agreement, you don’t pay any extra for service calls or repairs since they are covered. Plus, you get priority service and expedited repair times.

  • Protecting your investment makes good sense. We know that investing in a Xerox copier or printer can be costly, and we want you to remain confident that it remains in good working condition. That’s why our technicians perform routine maintenance to ensure your devices are running properly — and continue to do so for a long time.

  • Extending the life of your device is imperative and we believe that the best defense is a good offense —so we work proactively to prolong the life of your print equipment. Maintenance, plus routine replacements and cleaning all extend equipment lifespan. Plus, one-on-one attention helps us maintain our relationship with our most important asset — you, our customer.

  • Low supply costs are also important to any business. As part of your service agreement, you can enjoy discounted supply costs and upgrade benefits.

  • Access to a certified technician cannot be underestimated. When you are working with us, you are working with experts in the field who will get you back up and running as soon as possible. These Wisconsin industry leaders excel in all of the brands we carry, including Xerox in Madison, HP, Canon, Savin, and more.

  • Peace of mind might be the biggest benefit of a service agreement with Corporate Business Systems. You can have confidence knowing your equipment investments are protected and that you are working with the best experts in Wisconsin.

Need help with Xerox in Wisconsin? Contact us today.

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